Water & Sewer Information
|Gallons per Month
|Monthly Customer Charge
|1,000 gallons or less
|1,001 - 2,000
|20,001 - 100,000
|More than 100,000
|Gallons Per Month
|Monthly Customer Charge
|Minimum Volume Charge
|1,001 or more gallons
- The Water and Sewer Utility Bill Credit Program: Qualified senior citizens / disabled individuals are eligible for a 15% reduction in their water and wastewater rates (or charges) on their utility bill. Learn more»
- Senior Trash Discount: Utilities account holders 65 and older qualify for a 50% discount on the trash portion of their solid waste collection fees with valid ID. Learn more»
Liberty utility bills are split into two billing cycles. Billing cycles are based on your address and therefore, your due date can not be changed. Utility bills are mailed monthly and due each month. In addition to charges for water and wastewater, the utility bills also include charges ($18.30) for curbside solid waste collection.
Cycle 1 is distinguished by an account number beginning with a 1 (i.e. 199-9999-99-99). These bills are mailed on or about the 25th of each month and are due the 20th of the following month. For inquiries email us or call 816.439.4460.
Cycle 2 is distinguished by an account number beginning with a 2 (i.e. 299-9999-99-99). These bills are mailed on or about the 10th of each month and are due the 5th of the following month. For inquiries email us or call 816.439.4460.
If you would like to set up automatic payments, please fill out the Automatic Payment Form and mail or bring it to the Finance Department, Liberty City Hall, 101 E. Kansas St., Liberty, MO.
Disconnection For Non-payment
Utility service will be disconnected if a delinquent bill is not paid by the due date shown on the delinquent notice. When utility service has been disconnected for bill non-payment, the full amount of the past due balance plus a re-connection fee of $25 must be paid before service will be reinstated.
Customers who make payment before 2 p.m. will have water service restored the same day. Customers who make payment after 2 p.m. will have water service restored on the next business day. Customers who experience a water disconnection are expected to shut off all faucets prior to water re-connection or have someone at their place of service at the time of re-connection. Meter technicians will not reconnect service and leave water on if the customer’s meter indicates that water is flowing through the meter.
A 10% penalty is applied to the account two days after the due date and a delinquent notice is mailed with information about shut off schedules. Shut offs are scheduled on the second Monday following the due date. The past due balance plus a $25 reconnect fee and $150 deposit is assessed at shut off time.
Any customer who has been disconnected, but has not already paid a $150 deposit, will be required to pay a total deposit of $150 prior to re-connection. Customers who have a deposit on file that is not equal to $150 will be required to pay the difference to bring the deposit amount up to $150. This is in addition to the payment for the past due amount and $25 reconnect fee. Cash, money orders, credit or debit cards will be the only form of payment accepted after service has been disconnected.
Emergency Service, such as service disruption due to a water line break in the City’s system, is provided after hours by calling 816.439.4700.