- Never touch or attempt to pick up a fallen power line. Assume any downed power line is energized. If you see a downed power line, call KCP&L immediately at 1-800-LIGHTKC (1-888-544-4852).
- Call KCP&L at 1-888-LIGHTKC (1-888-544-4852) to report your outage, or report it online at kcpl.com.
- During an outage do not open your refrigerator or freezer more than necessary. Undisturbed food will remain frozen in most freezers for up to 48 hours.
- If using a portable generator during an outage, follow the manufacturer’s safety and operating guidelines. Operate the generator in a well-ventilated area; never indoors or your garage. Dangerous carbon monoxide fumes can build up and cause serious injury or death.
- If you have access to the internet, visit the KCP&L Storm Center at kcpl.com/stormcenter for other storm information and safety tips.