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The original item was published from 8/4/2022 12:40:00 PM to 8/6/2022 12:00:08 AM.

News Flash

City of Liberty News & Events

Posted on: July 20, 2022

[ARCHIVED] Utility bills late to mailboxes

We were notified that utility bills that should have been mailed around 7/10, with payments due by 8/5, did not go out until July 20. Due to the mailing error, late penalties will not be applied for customers in this cycle only and for this month only.

To avoid potential issues in the future, we encourage you to register for e-billing through our online utility management and payment portal, where you can also set up leak alerts, pay your bills, better understand your water consumption, and more!  

Don’t have an online account yet? Register today» 

You’ll need:

  • Your account number, which can be found in the upper right hand corner of your bill
  • Zip Code

If you don’t want to take advantage of all the great features of the online portal, you can still pay your bill online without registering in the portal. Just go to and click on the “I want to…. “ Pay my bill button. 

Besides making a payment online, you have other ways to pay as well:

By Phone: Using a Credit/Debit Card or E-Check. You can call (855) 495-0704 (24 hours a day; 7 days a week; 365 days a year)

Mail in Your Payment: Please attach your stub and write your account number in the memo section of your check. The mailing address is City of Liberty, P.O. Box 801737, Kansas City, MO 64180-1737

Pay in Person: At the cashier’s window inside City Hall, 101 E Kansas St. 

Drop Boxes**  located: 

  • across from the Liberty Police Department on Missouri St. The night drop is collected at 8 a.m. on weekdays. 
  • at the Liberty Community Center at 1600 S. Withers Rd.

**Drop box payments are not posted until the next business day.**

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