We offer a one-time promise-to-pay agreement to extend your payment up to two weeks.
Payment arrangements on delinquent accounts may be made one time per calendar year. Customers seeking a payment arrangement are required to sign a Promise to Pay Agreement in person. The agreement will extend the customer’s payment due date two weeks from the delinquent payment due date, at which time the past due and current charges must be paid.
Payment arrangements cannot be made for a customer whose water has already been shut off for non-payment of their utility bill. Customers desiring to learn more about payment arrangements should call the utility office at 816.439.4460.
Customers failing to adhere to the conditions of their payment agreement will not be provided any future opportunities to enter into future payment agreements.