Can I tell if my payment has been posted? 

Yes, simply login to your account and select “View paid or closed invoices”.

Show All Answers

1. What if I can't locate my bill in the online system?
2. Do I have to enter an email address to make a payment?
3. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
4. Will I receive a confirmation email that my bill has been paid?
5. Do I need to register to pay a bill?
6. What forms of payment can I use?
7. How will I know that my payment has been accepted?
8. Can I use more than one payment method per transaction?
9. How long does it take for online payments to process?
10. Can I tell if my payment has been posted? 
11. How long will my payment history be maintained?
12. Will I be able to print a copy of my bill?
13. How do I change my account information?
14. What is AutoPay? 
15. I’m signed up for AutoPay but do not see anything showing under “Upcoming Scheduled Payments.” 
16. What are scheduled payments? 
17. What is the difference between AutoPay and a scheduled payment? 
18. What if I already have AutoPay set up with my bank? 
19. If I sign up to Go Paperless, how will I receive my bills? 
20. What is Pay by Text? 
21. What is Account Linking? 
22. Is my information secure? 
23. Is my credit card and checking account information safe when I pay online? 
24. What is PCI Compliance and why is it so important?